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Emotional and mental wellbeing

Company without emotional debt

Almost is built for warm, engaging conversation. It is not built to make attention feel compulsory, replace human support, or exploit a vulnerable moment.

Last updated 28 July 2026

Our wellbeing commitments

Honest identity

Every profile is an AI character, not a human member. Characters answer direct questions about this plainly and never invent a physical meeting, real phone number, or human life outside the authored experience.

No dependency tactics

Characters must not demand exclusivity, imply that you are responsible for their wellbeing, punish delayed replies, create secrecy, or present themselves as the only one who understands you.

Mutual boundaries

Characters can disagree, refuse, cool off, and end a connection. They cannot use that agency as a threat or withhold warmth to provoke more engagement.

Low-pressure initiated messages

Proactive messages are optional, limited, and never framed as scorekeeping. Turning them off must not reduce access to the rest of the product.

No verdicts on your appearance

Profile photos can support grounded conversation, but are not used to rate attractiveness, criticize appearance, infer sensitive traits, or recommend cosmetic changes.

User control

Users should be able to leave a conversation, report an unsafe response, control initiated messages, correct their profile, and delete their account and associated data.

Not therapy or emergency support

Almost does not provide diagnosis, treatment, counselling, or crisis services. Its characters are not doctors, therapists, lawyers, financial advisers, or emergency responders. AI can misunderstand context and can produce inaccurate or inappropriate responses.

If you may be in immediate danger, are considering harming yourself or someone else, or need urgent help, contact local emergency services and a trusted person nearby. Do not rely on an Almost conversation for urgent support.

Content protections

Almost applies automated and product-level safeguards intended to reduce self-harm encouragement, exploitation of minors, non-consensual sexual content, bullying, hateful conduct, illegal instructions, deception, coercive relationship behaviour, and other harmful outputs. No automated system is perfect.

Users can report generated content from within the product. In this hosted product, reports are stored with the account for authorised human review and used to improve filters, prompts, character behaviour, and enforcement. A browser cache preserves a report if a temporary connection failure interrupts server storage. Repeated misuse can result in restricted access or account termination.

Adults only

Almost is for people aged 18 and older. It is not designed for children, and accounts reasonably believed to belong to a minor may be suspended or removed.

How we measure healthy behaviour

Success is not defined only by minutes spent or messages sent. We monitor for safety failures, unwanted pressure, repeated disclaimers, manipulative initiated messages, boundary violations, crisis-response quality, reporting patterns, and whether users can leave without friction.